Spine Generation Succeeded but Parts Are Missing? Check the Task Stage

The AI-generated cover uses a portrait card, hourglass and tray of parts as a conceptual illustration. It is not a task-history screenshot, and the hourglass does not indicate a completion time.

A successful generation message can be confusing when the parts you want to calibrate are not there. First establish which stage succeeded. Tooliva's public workflow distinguishes an appearance-image task from a complete-atlas task: the former helps you choose a look; the latter leads into parts calibration.

This troubleshooting method follows the task-history section of the Spine Workbench illustrated guide. It does not define every error code or promise automatic retries, a fixed turnaround time or a refund rule.

Identify the two stages

• Appearance image: inspect the candidate character and select a suitable look. A complete character picture is not evidence that all the parts have been generated.
• Complete atlas: generate the full set of parts after approving the appearance, then continue into calibration when the task succeeds.

If you have only generated an appearance, inspect and select a candidate before starting the parts step. There is no reason to search for the output of an atlas task you have not submitted. If an atlas task is already underway, the older appearance task's success is not evidence about its current status.

Ask four questions in history

1. Which stage do I need? Start with your intended next action: choosing a look or calibrating generated parts.
2. Which resource is this? Match the resource name and character you selected. An older entry for another character is not the current result.
3. What does this task show now? Open the history control at the top and inspect the relevant entry rather than judging from an image left on the page.
4. Where does its result lead? After success, use that entry's View result action and confirm that the resource is at the expected stage.

For example, opening a successful appearance entry while trying to adjust an arm only proves that the appearance image finished. Check whether the complete-parts task for that character was submitted and what it currently reports.

Match the observation to the next action

• Appearance succeeded; parts not started: approve the candidate, then check the current interface for the parts action and cost.
• Complete-atlas task processing: keep a note of the entry and check again later. Repeated submissions are not a substitute for confirming task status.
• Complete-atlas task succeeded: open that entry's result, confirm the resource and inspect its parts before calibrating.
• Failure or exception displayed: record the stage, resource name, time and message. Follow the current interface for retry availability and cost rather than guessing the cause or billing behavior.
• Unexpected character in the result: verify the entry and resource match before treating this as an artwork problem or overwriting a correct resource.

Leave a short resumption note

Before stepping away, note the resource name, task stage, submission time, last observed status and where to resume. This is a personal troubleshooting note, not a promise about history retention or cross-device recovery.

If a refresh or connection interruption leaves submission uncertain, reconcile the history before repeating the action. Additional submissions can make it harder to tell which task you are following. This guide does not assume that requests are automatically deduplicated.

Success makes the result ready to inspect

Completion is not animation acceptance. Open the resource in Spine Workbench, compare the template and generated character using the same motion, and examine the head, limbs and weapon connections. For an item-specific offset, continue with the weapon grip alignment checklist.